Privacy Policy

At FileConvertz, your privacy is our top priority. We follow all data privacy regulations, including GDPR, and have set up extra measures to ensure our customers feel safe using our service. Below, you will find details about how we handle your data. If you do not agree with our Privacy Policy and the other terms stated below, please do not use our services. You may contact us for further information.

1. Use of Contact Details

We use your contact details to process your payments made to our website www.fileconvertz.com. We do not share your information with any third parties. However, we have a right to share your information with legal entities in any violation of rules and regulations, such as but not limited to financial fraud and copyright infringement.

2. File Storage

We do not store the converted files or any files you upload to our server. All files will be automatically deleted after the conversion is done. The user will be prompted to download the file once the conversion is complete.

3. Cookies

We use cookies to improve our service to you. Cookies help simplify access to our platform. Cookies are stored on the user’s computer, and the user has full control of cookie files.

4. Communication

All communication between FileConvertz and the user is confidential. The user may use the Contact form to reach the FileConvertz team. We collect your Name and Email address to contact you.

5. Registration

When you register on our platform, we collect your Name and Email address to create and maintain your profile.

6. Payments

When you make a purchase, our system processes your payment with our secure payment provider, Stripe. Your credit or debit card details will not be stored on our servers.